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Certificate in Admistrative Assistant Skills |
For individuals who have previously worked in an office support environment and wish to enhance organizational, technical and people skills, or who wish to move into an Administrative Assistant or Business Support position. This program will provide you with structured, formalized training in the day-to-day skills demanded in today's workplace.
Includes courses in MS Office: Word, Excel, PowerPoint, Outlook, Access (choose 2002, 2003 or 2007 version) |
| We've modified and enhanced this curriculum - contact us for details! |
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Core Courses |
Course Module # |
Course Title |
| 43051 |
Achieving Success Without Authority: Focusing on Results |
| 43052 |
Achieving Success Without Authority: Personal Accountability |
| 43302 |
Administrative Assistant Skills: Enhancing Your Skills |
| 43303 |
Administrative Assistant Skills: Excelling as an Admin
Assistant |
| 43301 |
Administrative Assistant Skills: Understanding Basic Skills |
| 45272 |
Advanced Business Communication: Business Writing for Results |
| 45273 |
Advanced Business Communication: Effective Business |
| 45271 |
Advanced Business Communication: Guidelines for Effective
Communication |
| 45252 |
Business Etiquette: Communicating in Today's Workplace |
| 45251 |
Business Etiquette: Office Protocol |
| 45107 |
Business Writing - The Fundamentals |
| 45108 |
Business Writing - Writing Effective Proposals |
| 45231 |
E-mail Etiquette: E-mail in the Workplace |
| 45232 |
E-mail Etiquette: Using E-mail to Communicate Successfully |
| 45233 |
E-mail Etiquette: Writing Effective E-mail Messages |
| 46601 |
Essentials of Business Law: The Legal Environment |
| 44104 |
Excellence in Service: Fundamentals for Employees |
| 45104 |
Grammar Skills - An Introduction to Basic Grammar |
| 45106 |
Grammar Skills - Punctuation, Mechanics, and Spelling |
| 45105 |
Grammar Skills - Writing Effectively |
| KE2K3C |
Microsoft Excel 2003 Core Skills |
| KE2K3E |
Microsoft Excel 2003 Expert Skills |
| KP2K3C |
Microsoft PowerPoint 2003 Core
Skills |
| KP2K3E |
Microsoft PowerPoint 2003 Expert Skills |
| KW2K3C |
Microsoft Word 2003 Core Skills |
| KW2K3E |
Microsoft Word 2003 Expert Skills |
| 43001 |
Organizational Skills: Managing Information |
| 43004 |
Organizational Skills: Time Management |
| 45283 |
Telephone Skills: Effectively Managing Inbound and Outbound
Calls |
| 45282 |
Telephone Skills: Handling Difficult Calls |
| 45281 |
Telephone Skills: Professionalism Through Basic Skills |
Electives: Choose 4 in collaboration with your Advisor, for a total of 35 |
| 48641 |
Budgeting: Creating and
Analyzing a Budget |
| 46611 |
Business Code of Conduct - Bribery and Kickbacks |
| 46615 |
Business Code of Conduct - Confidentiality and Company Assets |
| 46616 |
Business Code of Conduct - Conflicts of Interest |
| 46612 |
Business Code of Conduct - Insider Trading |
| 46614 |
Business Code of Conduct - Sarbanes Oxley Act |
| 46610 |
Business Code of Conduct: Ethical Responsibility |
| 43044 |
Career Development: Developing a Career Strategy |
| 43045 |
Career Development: Excelling in Your Career |
| 43046 |
Career Development: Professional Networking |
| 45203 |
Communicating with Difficult People: Communicating with Your
Manager |
| 45202 |
Communicating with Difficult People: Handling Difficult
Co-Workers |
| 45201 |
Communicating with Difficult People: Working with Difficult
Employees |
| 48601 |
Financial Management:
Accounting Fundamentals |
| 16491 |
Information Access Best
Practices |
| KA2K3C |
Microsoft Access 2003 Core Skills |
| KA2K3E |
Microsoft Access 2003 Expert Skills |
| KO2K3C |
Microsoft Outlook 2003 Core Skills |
| KO2K3E |
Microsoft Outlook 2003 Expert Skills |
| 16490 |
Network Security Fundamental
Structures |
| 15472 |
QuickBooks Pro 2005 - Basic
Accounting |
| 15471 |
QuickBooks Pro 2005 - Setting
Up |
| 16489 |
Workplace Security Principles
and Policies |
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Tuition: $1949.You may save significantly if registering for more than 1 Certificate.
Course content, availability and tuition subject to change at any
time. |
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